Return Policy

Refund Policy

We understand that sometimes purchases may not meet your expectations. If you are not satisfied with your purchase, we offer a straightforward refund policy to ensure your peace of mind.

30-Day Money-Back Guarantee: You have 30 days from the date of purchase to request a refund. If your product is eligible for a refund, we will process the refund within 10 business days.

Conditions for Refund:

• The product must be in its original condition.
• Any digital content included must not be downloaded or accessed.
• Physical products must be returned in their original packaging.

How to Request a Refund: To request a refund, please phisprettyparlour@gmail.com with your order details and the reason for your request. Our customer support team will guide you through the process.

Refund Method: Refunds will be issued using the same method of payment used for the original purchase. Please note that it may take 14 business days for the refund to reflect in your account.

Non-Refundable Items: Certain items, such as gift cards or downloadable software, are non-refundable.

Contact Us: If you have any questions or concerns regarding our refund policy, please phisprettyparlour@gmail.com for assistance.

Thank you for choosing Phi’s Pretty Parlour. Your satisfaction is our priorty.