Shipping Policy

Processing Time

Orders are typically processed within 10 business days after payment confirmation. Please note that processing time may vary during peak seasons.

Shipping Rates

Shipping rates are calculated based on the weight of your order and the destination. You can view the shipping cost before completing your purchase at the checkout.

Delivery Time

Estimated delivery times vary depending on your location and the shipping method selected. Standard shipping usually takes 5-7 business days, while expedited shipping options are available for a quicker delivery.

Tracking Information

Once your order is shipped, you will receive a confirmation email with tracking information. Please allow 48 hours for the tracking details to become active.

International Shipping

We offer international shipping to select countries. Customs duties and taxes may apply and are the responsibility of the recipient. Please check with your local customs office for more information.

Incomplete or Incorrect Addresses

Please ensure that your shipping address is accurate and complete. We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.

Lost or Stolen Packages

We are not responsible for lost or stolen packages. If you believe your package is lost or stolen, please contact the shipping carrier to file a claim.

Contact Us

If you have any questions or concerns regarding our shipping policy, please phisprettyparlourgmail@gmail.com for assistance. Thank you for choosing Phi’s pretty parlour. We appreciate your business!